|
|
Corporate clients needs premium hosting and support. We understand business implications of corporate emails and websites. Corporate websites and emails should not be hosted in cheap low end servers, located in no-mand-land or in non-data center environment. It is compulsory to have mirroring, automated backup with high bandwith.
A cheap web host provider is not able to do as the cost is not justifiable to maintain the servers alone.
Think of paying a toll to use expressway compared to normal roads where there are massive jams and hickups.
|
| |
| As for as possible, we are very particular on the site we are hosting to ensure no one domain monopolize the share hosting resources. |
| |
| Porn sites are prohibited in many host provides, but there are various types of porn and we say NO to any kind of porn site - soft porn, causal porn..etc due to server resources allocation. |
Even prior to hosting with AXON, we work with customers to ensure the domain belongs to them with 100% ownership. We assist them with documentation and processes to transfer all ownership back to client.
We don't believe in providing free domain to tie down the client to our hosting. |
| |
Similar to domains, we provide 100% ownership of the hosting to clients. All our features are unlimited (like emails, mySQL, FTP..etc). Basically, you work within the space provided.
|
We understand the corporate clients are not tech savvy and it is misleading at times on how to mange the hosting and domains. We provide step-by-step guide on how to mange the hosting and domain.
|
| |
We don't believe in online suport chat, online support emails, online support forum, online support knowledgebase and automated answering machine step-by-step support. Basically D.I.Y solutions when comes to support.
If there is any problems, the best possible solutions is call us anytime of the day. With the current technologies of VOIP and cheap IDD calls, there is no bottleneck to reach our support team 24 x 7. Call us now at +65 6344-9618 to validate our statement.
However, we do have online helpdesk at http://helpdesk.axonhq.net for non-urgent supports and other issues which you require our kind assistance
(like configuring your emails / database..etc)
|
| |
| If the website is hosted with AXON, we even provide our technical assistance to other issues - like coding issues on your website, database setting etc. This are not server related rather support we render to our hosting clients.
|
| |
This is the beauty of AXON hosting. In the event you would like cancel your hosting with AXON and switch host for any reasons, we assist you to migrate the entire site at no extra cost and would also rebate 50% on the hosting period (subject to valid reasons for moving hosting).
Based on statistics, we have few clients who have migrated to overseas and move hosting in their country of origin or clients have their very own servers.
This is never a industry norm as the existing host would make you life a living hell just to ensure you stay put with them. |
| |
AXON Hosting is not solely a host provider, it is a spin off from AXON CONSULTING - www.axon.com.sg , established in 2000 with strong presence in Asia.
Registered with Singapore Registry of Companies [ online check ]
A web host business is normally automated and they are not a registered organization. You don't have to register a company to run a web hosting business. You would have faced situation where talking to machines, getting your support queries via forum , knowledgebase and waiting patiently for your support emails queries to answered. This are the sings of one-man-show non-organization hosting.
At AXON, we don't believe in automating our web host business as we run as a business unit - with admin personal, project manager, server technicians and 24x7 hotline numbers. We are not backdated, we believe in personal touch and services.
Even if we decide to close our business, it would take years as we have many critical clients whom we are supporting on website development, consulting, maintenance, training and hosting for close to a decade.
We are definitely not fly-by-night organization. |
|
|
