| 02:
We are selective on the type domains we host |
As for as possible, we are
very particular on the site we are hosting to ensure no one domain
monopolize the share hosting resources.
|
| 03:
We don't host porn sites ? |
| Porn sites are prohibited in
many host provides, but there are various types of porn and we say NO to any
kind of porn site - soft porn, causal porn..etc due to server resources
allocation. |
| 04:
100% ownership of the domain |
Even prior to hosting with
AXON, we work with customers to ensure the domain belongs to them with 100%
ownership. We assist them with documentation and processes to transfer all
ownership back to client.
We don't believe in providing free domain to tie down the client to our
hosting. |
| 05:
100% ownership of hosting |
Similar to domains, we
provide 100% ownership of the hosting to clients. All our features are
unlimited (like emails, mySQL, FTP..etc). Basically, you work within the
space provided.
|
| 06:
Training to maintain the hosting |
We understand the corporate
clients are not tech savvy and it is misleading at times on how to mange the
hosting and domains. We provide step-by-step guide on how to mange the
hosting and domain.
|
| 07:
Support |
We don't believe in online
suport chat, online support emails, online support forum, online support
knowledgebase and automated answering machine step-by-step support.
Basically D.I.Y solutions when comes to support.
If there is any problems, the best possible solutions is call us anytime of
the day. With the current technologies of VOIP and cheap IDD calls, there is
no bottleneck to reach our support team 24 x 7. Call us now at +65 6344-9618
to validate our statement.
However, we do have online helpdesk at
http://helpdesk.axonhq.net for non-urgent supports and other issues
which you require our kind assistance
(like configuring your emails / database..etc)
|
| 08:
We provide website/database assistance |
If the website is hosted with
AXON, we even provide our technical assistance to other issues - like coding
issues on your website, database setting etc. This are not server related
rather support we render to our hosting clients.
|
09:
We help you to migrate if you plan to
switch host
- don't want to host with AXON |
This is the beauty of AXON
hosting. In the event you would like cancel your hosting with AXON and
switch host for any reasons, we assist you to migrate the entire site at no
extra cost and would also rebate 50% on the hosting period (subject to valid
reasons for moving hosting).
Based on statistics, we have few clients who have migrated to overseas and
move hosting in their country of origin or clients have their very own
servers.
This is never a industry norm as the existing host would make you life a
living hell just to ensure you stay put with them.
|
| 10:
Last but not least |
AXON Hosting is not solely a
host provider, it is a spin off from AXON CONSULTING -
www.axon.com.sg , established in 2000
with strong presence in Asia.
Registered with Singapore Registry of Companies [
online check ]
A web host business is normally automated and they are not a registered
organization. You don't have to register a company to run a web hosting
business. You would have faced situation where talking to machines, getting
your support queries via forum , knowledgebase and waiting patiently for
your support emails queries to answered. This are the sings of one-man-show
non-organization hosting.
At AXON, we don't believe in automating our web host business as we run as a
business unit - with admin personal, project manager, server technicians and
24x7 hotline numbers. We are not backdated, we believe in personal touch and
services.
Even if we decide to close our business, it would take years as we have many
critical clients whom we are supporting on website development,
consulting, maintenance, training and hosting for close to a decade.
We are definitely not fly-by-night organization. |
